As a direct seller whose 'store' is a brochure and printed materials, with virtually no brick and mortar stores, our business is a significant user of paper. The issue of deforestation is especially important to us, given this reliance on paper. We are committed to helping end deforestation through our Avon Paper Promise and our commitment to supporting sustainable palm oil production. 

Avon Paper Promise

We are committed to optimising our overall use of paper in every area of our business, including basis weight reductions, reductions in brochure size and increasing the use of digital media as a replacement for paper-based products.

Our Paper Promise is a comprehensive policy for promoting responsible forest use and protecting forests. We are making significant progress towards our Paper Promise goal to purchase 100% of our paper from certified and/or post-consumer recycled content sources by 2020. 

To track progress and achieve our goals, Avon voluntarily reports the amount of wood fibre we purchase from suppliers under each of the forest certifications systems through WWF’s Global Forest and Trade Network.

In 2018 we launched a mobile and e-interactive shoppable brochure, which, as well as enhancing the digital capabilities of our Representatives, will significantly reduce our paper use.  

Read paper promise

Palm Oil

Although more than 80% of palm oil is used for food products, palm oil is one of many natural oils used in personal care products and its production is associated with  tropical deforestation and peatland depletion, which can result in the loss of natural habitats for endangered species and  human rights issues. 

As a company, we are committed to protecting the environment and respecting and upholding the human rights of the communities and workers affected by our operations and supply chain. 

Although Avon is a relatively small  user of palm oil or palm kernel oil (PKO) and predominantly uses ingredients that are derivatives, in our efforts to minimise our impact on the environment, we are committed to supporting the sustainable and responsible production of palm oil.  We do this through our membership of the RSPO (round table on sustainable palm oil) and through holding our suppliers accountable to our responsible sourcing principles. 

In 2018, 51% of our palm oil derivatives, sourced from our 14 largest suppliers, was sourced from companies committed publicly to NDPE (no deforestation, peat or exploitation) principles and we are working hard to increase this and source from suppliers committed to these principles. 

Since 2011, we supported the production of sustainable palm oil through the Book & Claim RSPO programme, which means that we pay a voluntary premium to a palm oil producer operating within the RSPO strict guidelines for social and environmental responsibility to offset our use of untraceable palm oil derivatives in the production of our products. Since 2017, we have also focused on increasing transparency within our supply chain and promoted transformation programmes. 

Communicating our progress and commitments

We commit to remaining open and transparent about our palm oil sustainability and traceability efforts. We report annually on progress and future actions in our Responsible Business Report and in our RSPO Annual Communication of Progress (ACOP). 

Read about our progress in our reports & information section