We’re firmly committed to ensuring integrity throughout our entire business operation. Our supplier social responsibility programme exists to protect the health, safety and welfare of the workers in our factories and those in our global supply chain.

We expect our suppliers (including all factories, manufacturers, vendors and agents) to act responsibly in everything they do and to ensure that no abusive, exploitative or illegal conditions exist at their factories’ workplaces.
 

Responsible procurement supplier guidelines

We provide all suppliers with our Responsible Procurement Due Diligence Guidelines for Suppliers, which includes our Responsible Procurement Programme requirements and related sourcing policies.

The guidebook outlines suppliers' responsibilities enabling them to assess their policies and practices and to make improvements as needed.

Guidelines

Critical Material Policies

For our statement on slavery and human trafficking click here  > >

Become a supplier

Supplier code of conduct

Our Supplier Code of Conduct outlines our minimum expectations of suppliers throughout facilities where our products are manufactured. It helps ensure compliance with applicable local laws and regulations, and alignment with our standards for product safety and quality, environmental performance and human rights. The Code forms part of our contractual agreements with suppliers and acceptance of its terms is required to use our online supplier system.

You can find out more on the website of our parent company, Natura &Co.

Access code

General Terms of Purchase

To optimise the time dedicated to the purchase negotiation and ensure greater efficiency in the process, we have adopted the use of the General Terms of Purchase (GTP) to regulate our commercial relations.

These cover the purchasing of both goods and/or services and adherence to them is mandatory for all suppliers. 

Use the dropdown below to access the GTPin all of the available languages.
 

Access terms

Privacy Statement

We are fully committed to the responsible collection, use, and care of the personal data of individuals, including our vendors’ personnel.

This Privacy Statement provides you with information on how we collect, use, and share Personal Data of individuals associated with our vendors’ businesses.

Access the code