Responsible Business Report
The beauty of doing good for Her, the planet, for each other
Avon is more than just a beauty brand: it is a movement connecting millions of women to each other and to a better life. This is the real value behind each sale made by our Representatives around the world, and beauty is the journey that gets us there.
We are also part of the Natura &Co family – a group of purpose-led businesses, committed to making a positive difference. As part of Natura &Co, we don’t just want to be the best company in the world, we want to be the best company for the world.
Below you can find out more about the many actions we at Avon took in 2019 in pursuit of our purpose, and about our plans for 2020 and beyond.
Annual Highlights
WE STAND
FOR HER
WE RESPECT
NATURE
WE TREAT
PEOPLE WELL
More than 5 million Avon sales Representatives worldwide
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Created opportunities for millions of women to earn and learn through our core business – offering a flexible earnings opportunity with support, training and development
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Delivered educational grants to Representatives and their families through a scholarship programme in 25 countries
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Began to map the gender diversity of the owners of our suppliers in partnership with WEconnect international
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Contributed more than US$6.7 million to deliver the Breast Cancer Promise: helping women know the risks, know the signs, and how and when to take action
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Contributed more than US$3.6 million to deliver the Promise to End Violence Against Women and Girls encouraging conversation, providing information, and improving support for women and girls experiencing abuse
Became the first global beauty brand to end animal testing in all markets in which we operate
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Reduced absolute water usage by 51% and water-intensity per unit by 38% from our 2005 baseline
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Reduced carbon emissions by 52.7% from our 2005 baseline, and 45.6% from 2018, taking into account renewable energy purchased
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50% of our energy-use came from renewable sources
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Achieved 93% recycling in our operations
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98.7% of our brochure paper globally came from certified sustainable sources (up 6.7% from 2018, on track for 100% in 2020)
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100% of corrugate in EMEA and 85% in LatAM came from certified sustainable sources
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Set new 2025 goals for carbon emissions, water use, waste, recyclability and sustainable packaging
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Introduced a sustainability sourcing filter to aid selection of raw ingredient suppliers
Developed our global onboarding community, “welcome to Avon”, to provide extra support for new associates in their first 90 days
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Created “Inside Avon”, our new learning and communication platform for associate training
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Launched our first future leaders programme to identify and develop 26 talented emerging leaders
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More than 99% of our associates completed our online ethics & compliance training
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Conducted 279 supplier audits across as part of our social responsibility monitoring programme
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Enhanced our supplier code of conduct to include a commitment to women’s rights and to sound environmental management
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Joined SEDEX, the global ethical trade membership organisation to improve transparency in our supply chain
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Recognised by the top employers institute in the UK, Poland, South Africa, Romania and the Czech Republic for our 
